News & Stories
Working Together for a Smooth Festive Season
Sep 2025
The months from September through to December are some of the busiest on the calendar for many businesses. With spikes in volumes, especially around Black Friday and Christmas, keeping your supply chain running smoothly can feel like a challenge. At Border Express, we understand how important this period is, and we’ve put together some practical tips to help your freight move efficiently.
How you can help us help you
During these busy months, a little planning and proactive communication can make a big difference. Here’s how we can work together for the best results:
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Share your volumes early and accurately
Accurate daily freight information is key to ensuring the right resources are allocated. Providing details such as state breakdowns and adhering to agreed loading and departure windows allows us to send the correct vehicle and avoid unnecessary delays. For larger customers, this information is particularly important to meet express service commitments.
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Plan for early sweeps
If your business has a high volume of freight, early sweeps can help manage the flow into depots and prevent congestion. Discussing these opportunities with your Account Manager can ensure pickups happen smoothly and on time.
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Stick to cut-off times
Submitting all freight details by the nominated cut-off times on the day of collection gives our teams the best chance to plan routes efficiently and avoid missed pickups. Consistency around this deadline keeps operations running like clockwork.
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Communicate changes promptly
If your daily volumes shift or special circumstances arise, let your Account Manager or the radio room know as soon as possible. Early communication allows us to adjust resources and maintain service levels during peak periods.
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Work together to stay on track
A successful festive season relies on collaboration. By providing accurate data, following agreed schedules, and staying in touch with your logistics team, you can help ensure your freight reaches its destination on time and in full.
Why it matters
We understand that in a tough economic climate, these months are more important than ever for sales. Meeting customer expectations during this period can make a huge difference to your business. With your support — and our dedicated team on the ground — we can ensure your freight moves efficiently and reliably, even during peak demand.
We’re here to help
Our team at Border Express is here to support you every step of the way, with planning, forecasts, and any service adjustments needed to keep your freight moving smoothly.
Let’s work smarter, together.
