How Gazman gets stocked: Powered by Border Express

When I walked into a Gazman store recently and picked up a pair of their classic black chinos, I didn’t give much thought to how they got there. But as someone who values quality and consistency, I’ve come to appreciate the reliability behind the experience – and the logistics operation that makes it possible.

That pair of chinos didn’t just arrive by chance. Behind every well-stocked shelf and timely restock is a coordinated partnership between Gazman and Border Express – a national transport and distribution company that ensures Gazman stores across Australia are supplied efficiently and consistently.

Here’s what I’ve learned about the journey that makes a smooth in-store experience possible:

Step 1: Precision at the Gazman distribution centre
It starts at Gazman’s central distribution hub. Each product – including the pair I now own – is picked, packed, and labelled with care. From there, Border Express steps in, scanning and logging each parcel into a real-time tracking system that follows it through every stage of the supply chain.

Step 2: Smart sorting for accurate delivery
Once on the move, parcels arrive at a Border Express facility where they’re grouped by destination. Whether my chinos were bound for a metropolitan flagship store or a regional location, the process ensures they follow the most efficient and timely delivery route.

Step 3: National network in motion
Border Express then moves these parcels across its extensive national network. Their infrastructure enables consistent service delivery – something that’s critical during sales events or seasonal changes when product demand spikes. Gazman stores remain well-stocked because Border Express delivers with reliability.

Step 4: Store delivery, Right on time
The final delivery is where the in-store experience is made. Border Express drivers, familiar with each store’s schedule and requirements, complete the last leg of the journey. Upon arrival, parcels are scanned, checked, and received by store staff, ready to be placed on shelves – just in time for shoppers like me.

Step 5: Continuous improvement and collaboration
What impressed me is that the delivery process doesn’t end once the product hits the store. Gazman and Border Express work together to analyse performance, solve any delivery challenges, and continuously improve the customer experience – something that benefits every shopper.

Why this matters to me as a Customer?
For someone who shops with intention, the in-store experience reflects more than just a product on a shelf. It’s the result of a trusted partnership between Gazman and Border Express – two organisations committed to reliability, service, and attention to detail.

As Julian Paynter, General Manager Planning and Supply Chain at Austin Group, puts it:

“Border Express genuinely gets to know our business. They don’t just deliver – they support, adapt, and improve alongside us.”

And it shows. Because when I walk into a Gazman store, I know I’ll find what I’m looking for – in stock, in style, and ready when I need it.

What feels seamless to a customer is often the result of well-executed logistics.Thanks to Gazman and Border Express working together, that pair of chinos I picked up represents not just quality fabric, but a standard of service that defines the entire shopping experience.

Curious how Border Express supports other retailers across Australia?
Contact the team today to discover logistics solutions tailored to your business.