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Most common requests

I was home. Why did I receive a ‘Sorry We Missed You’ card?

Our drivers make every reasonable attempt to deliver your items to you. To ensure their safety, there are a few exceptions to this policy. If your front door is not easily accessible – for example, you live in a gated property, rural property that is fenced or has a driveway unsuitable for heavy vehicles, or secure apartment building – we will leave the ‘Sorry We Missed You’ card in your letterbox.