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Announcement:   Easing of retail restrictions in Victoria Read More

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Most common requests

Will the driver collect my goods if not properly packed?

(e.g. no shrink wrap on a pallet, no labels on cartons, product is loose and not in cartons.) No, Due to the Chain of Responsibility guidelines it is critical that the goods are presented to Border Express in a state fit to travel. A driver may refuse to collect goods that are not fit for travel.

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